Return and Exchanges

At PapisGarden, our dedication to the artistry of floral design is unwavering. We pour our passion into every arrangement we create, striving to deliver an experience that exceeds your expectations with personalized attention to detail.

Understanding the deeply personal nature of our work, we maintain a strict no-refund policy once an order is placed and payment processed. This commitment ensures that each arrangement receives our full focus and dedication from start to finish.

While we empathize with life's unexpected changes, our commitment to crafting unique creations for you remains unchanged. Unfortunately, we cannot accommodate refunds or exchanges for cancellations made after purchase, as each arrangement is tailored specifically to your preferences.

We urge you to review your order carefully before confirming, ensuring it aligns perfectly with your vision. Our customer support team is here to assist you with any questions or concerns you may have.

Exceptions to our policy are rare and considered only in specific circumstances, such as items being defective or damaged upon arrival. To be eligible for a replacement, the item must be returned in its original condition and packaging.

Please note that once an order leaves our possession, we are not responsible for any loss or theft that may occur. If such a situation arises, please contact our customer support team at papisgardensocial@gmail.com within 24 hours of receiving your order to initiate a claim process.

We appreciate your understanding of our policy, as it allows us to maintain our commitment to excellence in both artistry and customer satisfaction. Our goal is to provide you with a floral experience that is truly unforgettable.

Thank you for choosing PapisGarden for your floral needs. Your trust in us is invaluable, and we look forward to serving you with the utmost care and dedication.